UltraGood
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Ultra-Good · AI EMPLOYEE

Stop losing customers to competitors with better reviews.

Your 24/7 reputation guardian — monitors every review, drafts perfect on-brand replies, fires crisis alerts, benchmarks competitors, and generates weekly AI reports. Never miss a review. Never lose a customer to a bad rating again.

The business at the top of Google has 4.8 stars and 300+ reviews. You have 47 and a few missed 1-stars with no reply. Rep Man AI monitors every platform in real time, drafts empathetic on-brand replies the moment a review lands, sends review-request campaigns right after every job, and fires crisis alerts before a bad review goes viral. It also tracks your competitors so you always know where you stand.

Best for Rep Man
Setup 3–7 days to connect profiles, approve brand voice, and add competitors
Tracks Reputation Score (0–100)
THE ROLE

What this employee does.

Built on your rules, connected to your tools, and launched with approval gates so it helps without freelancing with your reputation.

Best fit

Local & service businesses that live on their reputation — trades, home services, med spas, dental/medical, restaurants, auto, real estate, fitness — anyone who competes on Google reviews

Setup3–7 days to connect profiles, approve brand voice, and add competitors
Primary metricReputation Score (0–100)

Skills

  • Real-time monitoring: Google, Yelp & Facebook
  • Sentiment analysis & topic tagging
  • Empathetic on-brand reply drafting
  • Negative-review de-escalation
  • Crisis detection: keyword surges & rating spikes
  • Review-request campaigns (SMS + email)
  • Reputation Score tracking (0–100)
  • Competitor benchmarking
  • Daily, weekly & monthly AI reports

Tools & integrations

  • Google Business Profile
  • Yelp
  • Facebook
  • Twilio/SMS
  • Email
  • Your CRM

Tasks it runs

  • Monitor Google, Yelp & Facebook reviews in real time
  • Draft a reply to every review instantly
  • Flag negative reviews and crises to the owner
  • Ask happy customers for reviews via SMS/email
  • Track rating, sentiment & Rep Score trends
  • Benchmark against top local competitors
  • Generate weekly reputation reports
  • Alert on keyword surges (scam, lawsuit, terrible…)

Dashboard KPIs

Rep Score87/100
Reviews answered94%
Crisis alerts2 caught
Avg response4 min

Outcomes

  • Every review answered in minutes, 24/7
  • On-brand, never-defensive replies
  • Negative reviews & crises caught immediately
  • Weekly AI-generated reputation reports
  • Competitor benchmarking at a glance
  • A steadily rising star rating and Rep Score
SAFE BY DESIGN

It helps — without freelancing with your reputation.

Approval gates

Draft-only or approval-gated launch mode — customer-facing actions wait for your sign-off until you're confident.

Your knowledge & rules

Client-specific knowledge base and escalation rules. It only acts within the guardrails you set.

Full transparency

Logged events, reports, approvals, and support tickets — you can see exactly what it did and why.

Human escalation

Anything outside its rules is routed to a real person. No paid sends or live actions without approval.

SIMPLE PRICING

Pricing that fits your business.

Priced to your review volume and number of locations — flat monthly plus usage. Final scope confirmed on your call.

Rep Man AI

Single location

$997/mo + usage
  • Google, Yelp & Facebook monitoring
  • AI reply drafting — every review
  • Review-request SMS/email campaigns
  • Crisis alerts & weekly reports
  • Reputation Score dashboard
Book a free call

Put this employee to work.

Book a 20-minute call. See the dashboard and get a plan built around your business.